Purpleberry AI

Privacy Policy

Effective Date: 14th July 2025 Last Updated: 14th July 2025

1. Introduction

This Privacy Policy describes how Purpleberry Technologies LLP and its affiliates (collectively "Purpleberry," "we," "our," "us") collect, use, share, protect, and otherwise process your information and personal data through our AI agent platform and services accessible at www.purpleberryai.com (hereinafter referred to as "Platform").

Please note that you may be able to browse certain sections of the Platform without registering with us. We primarily operate within India and your personal data will be stored and processed in India, with appropriate safeguards for any cross-border data transfers.

By visiting this Platform, providing your information, or availing any services offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, our Terms of Service, and applicable service terms and conditions, and agree to be governed by the laws of India including but not limited to the Digital Personal Data Protection Act, 2023 and other applicable data protection and privacy laws.

If you do not agree with this Privacy Policy, please do not use or access our Platform.

2. Information We Collect

2.1 Personal Data Collection

We collect your personal data when you use our Platform, AI agent services, or otherwise interact with us during the course of our business relationship. The information we may collect includes but is not limited to:

Account Information:

Business Data:

Technical Data:

Sensitive Personal Data: With your explicit consent, we may collect:

2.2 Automatically Collected Information

We automatically collect certain information when you use our Platform, including:

2.3 Third-Party Data

We may receive information about you from:

Important Security Notice: We will never request sensitive information like debit/credit card PINs, net-banking passwords, or mobile banking credentials via email or phone. If you receive such requests claiming to be from Purpleberry, please report it immediately to appropriate authorities.

3. How We Use Your Information

3.1 Service Provision

We use your personal data to:

3.2 Business Operations

We use your information to:

3.3 Marketing and Communication

With your consent, we may use your data to:

3.4 Security and Fraud Prevention

We use your data to:

4. Information Sharing and Disclosure

4.1 Internal Sharing

We may share your personal data internally within:

4.2 Third-Party Sharing

We may disclose your personal data to:

Service Providers:

Business Partners:

Legal Requirements: We may disclose personal data when required by law to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the acquiring entity, subject to appropriate privacy protections.

5. Data Security

5.1 Security Measures

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss, or misuse, including:

5.2 Security Limitations

While we strive to protect your personal data, please understand that:

6. Data Retention and Deletion

6.1 Retention Period

We retain your personal data for:

6.2 Data Deletion

You have the right to request deletion of your account and associated data by:

Please note: We may refuse or delay deletion in cases of:

6.3 Data Anonymization

We may retain anonymized data for:

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

7.2 Consent Management

You can:

7.3 Data Portability

You may request:

8. Consent and Legal Basis

8.1 Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.

8.2 Business Data Consent

When providing business data relating to your customers or third parties, you represent that you have:

8.3 Communication Consent

You consent to us contacting you through:

8.4 Withdrawal of Consent

You may withdraw your consent by:

Please note: Withdrawal of consent will not be retrospective and may affect your ability to use certain services.

9. Cookies and Tracking Technologies

9.1 Cookie Usage

We use cookies and similar technologies to:

9.2 Cookie Management

You can control cookies through:

10. International Data Transfers

When we transfer your personal data outside India, we ensure:

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Privacy Policy

12.1 Policy Updates

We may update this Privacy Policy to reflect:

12.2 Notification Process

We will notify you of significant changes through:

12.3 Continued Use

Your continued use of our Platform after policy changes constitutes acceptance of the updated Privacy Policy.

13. Grievance Redressal

13.1 Grievance Officer

For any privacy-related concerns, complaints, or questions, please contact our Grievance Officer:

Name: Bhavya Dhanuka Email: [info@purpleberryai.com] Phone: 8529338011 Address: HNo 7 Ward 2 Raisinghnagar Rajasthan

13.2 Response Timeline

We will acknowledge your grievance within 72 hours and provide a resolution within 30 days of receipt.

14. Contact Information

For general inquiries about this Privacy Policy, please contact us at:

Purpleberry Technologies LLP Data Protection Officer: Bhavya Dhanuka Email: [info@purpleberryai.com]

Address: HNo 7 Ward 2 Raisinghnagar Rajasthan

Phone: 8529338011

15. Compliance and Regulatory Information

This Privacy Policy is designed to comply with:

This Privacy Policy was last updated on 14th July 2025. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.